Exchange Return Or Refund Policy
At Pankshi, we are committed to ensuring your satisfaction with our home decor items. If, for any reason, you are not entirely satisfied with your purchase, we offer the following Exchange, Return, or Refund Policy:
Eligibility for Exchange, Return, or Refund
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To be eligible for an exchange, return, or refund, please ensure that:
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You have purchased the item directly from our website or store.
The item is in its original condition, unused, and with all packaging, tags, and labels intact.
You initiate the exchange, return, or refund process within 7 days from the date of delivery or purchase.
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Return
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If you wish to return an item for a refund:
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Contact our customer support team at www.pankshiofficial@gmail.com to initiate the return process.
Provide your order details and reason for the return.
Once approved, we will provide instructions for returning the item.
Upon receiving the returned item and verifying its condition, we will process the refund.
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Refund
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If a refund is approved:
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Refunds will be processed within 7 business days.
The refund will be issued to the original payment method used during the purchase.
Please note that it may take some time for the refund to reflect in your account, depending on your payment provider's policies.
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Non-Eligible Items
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The following items are not eligible for exchange, return, or refund:
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Custom-made or personalized items.
Items that have been damaged due to misuse or negligence.
Items that have been used or altered from their original condition.
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Shipping Costs
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Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
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Contact Us
If you have any questions or concerns about our Exchange, Return, or Refund Policy, please contact our customer support team at www.pankshiofficial@gmail.com
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Changes to Policy
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We reserve the right to update or modify this policy at any time. Any changes will be posted on our website.
We value your trust and strive to provide the best possible shopping experience. If you have any specific inquiries or require assistance with the exchange, return, or refund process, please do not hesitate to reach out to us.
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Thank you for choosing Pankshi for your home decor needs.